100% Secure Payments

Your payment security matters. We use trusted payment partners and standard security practices to protect your transactions. You can shop with confidence on Ruby Online Store.

Protected Checkout UPI • Cards • NetBanking COD Available (Where Eligible)

How we keep payments secure

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Trusted payment gateway
Payments are processed through reputed payment partners (example: UPI, cards, and netbanking through a secure gateway).
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Encrypted payment flow
Checkout uses secure encryption standards to protect data during transmission.
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We don’t store sensitive card details
Your full card details are handled by the payment gateway. We do not store CVV or complete card data on our servers.
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COD option available
Cash on Delivery may be available depending on your location and order value (as applicable).

Tip: Always confirm you are on our official domain before paying. Never share OTP, UPI PIN, or card CVV with anyone.

Important: Payments can fail due to bank/UPI downtime, OTP issues, or network errors. If your money is deducted but order isn’t confirmed, contact support with your payment reference/UTR.

My payment failed — what should I do?

Try again after a few minutes, or use another payment method (UPI/card/netbanking). If the amount was deducted and you didn’t get an order confirmation, contact support with your reference number.

Amount got deducted but order not placed — is it safe?

This can happen due to gateway/bank response delays. Usually, failed payments are auto-reversed by banks within their standard timelines. If you don’t receive the update, contact us with UTR/transaction ID and we’ll help you verify.